Shipping & Delivery Policy
Effective date: 18 August 2026 • Published by TA PROJEKT investicije d.o.o.
Editorial Clarification — Atalen is an independent educational and research publication. We do not manufacture, warehouse, retail, or ship physical dietary supplements or medicinal goods directly from this website.
1. Electronic Delivery of Editorial Content
All core materials published on Atalen—including full-length research features, reference tables, ingredient literacy guides, and editorial methodology notes—are delivered in electronic digital format. They are immediately accessible via standard web browsers to any visitor without shipping charges, packaging delays, or physical freight handling.
2. Digital Editorial Inquiries & Correspondence
When readers or corporate partners submit requests via our contact form or official email address, electronic confirmations are dispatched automatically. Our editorial office in Smlednik, Slovenia, reviews correspondence during standard business hours (Monday through Friday, 09:00 to 17:00 CET). Substantive responses are delivered via secure electronic mail within one to two business days.
3. Third-Party Merchant Shipping & Fulfillment
Articles published on Atalen may examine packaging labels, active ingredient yields, or retail availability of commercial supplements found in pharmacies, European supermarkets, or specialized online wellness retailers. Please note:
- Atalen does not take custody of customer payment information for retail goods, nor do we fulfill or dispatch physical packages.
- If you choose to purchase any supplement, book, or equipment from an independent manufacturer or third-party merchant, your order is fulfilled exclusively by that merchant.
- Shipping fees, delivery timeframes (domestic and international), customs duties, and courier tracking numbers are determined solely by the third-party merchant's shipping policy.
- Inquiries regarding parcel delivery status, lost shipments, or damaged freight must be addressed directly to the merchant from whom you completed the purchase.
4. Digital Syndication & Institutional Deliveries
In cases where organizations license our proprietary editorial content or commissioned nutritional research whitepapers, delivery is performed electronically via encrypted data transfer or PDF documents transmitted directly to designated institutional email addresses upon contract execution.
5. Jurisdiction & Governing Law
This policy is governed by the commercial and consumer protection laws of the Republic of Slovenia and applicable European Union directives on digital services.
6. Contact Regarding Delivery Policies
If you have questions regarding this Shipping & Delivery Policy, please contact our administrative desk:
TA PROJEKT investicije d.o.o.Managing Director: Tomaž Pleša
Registration No: 2237806000
Tax / VAT ID: SI 19713363
Smlednik 1G, 1216 Smlednik, Slovenia
Phone: +386 1 828 0145
Email: [email protected]